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Frequently asked questions

Which Dyson Chitosan™ Pre-style cream variants can I refill?

All of our full-size formulation packaging is refillable, including all of our Pre-style cream variants. When you’re approaching the end of your original product, simply order a refill and follow the instructions on the cartridge to replace. Your used cartridge can be recycled at home according to local guidance.

Are the refills recyclable?

Yes, your Dyson Chitosan™ refill is recyclable. You can simply recycle the cartridge at home according to local guidance.

How do I change my refill?

You can change your refill using the following simple steps:

1. Remove lid from your original bottle.

2. Carefully twist the reusable pump to detach the outer sleeve.

3. Unbox the new refill cartridge and remove the cap and foil seal.

4. Recycle your used cartridge and cap together in your household recycling.

5. Lastly, screw the reusable pump onto your new cartridge. Reattach the outer sleeve and lid.