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Frequently asked questions

What’s the difference between Dyson Chitosan™ Pre-style cream and Post-style serum?

The Dyson Chitosan™ hair styling products are designed to prime and define your styles, for flexible all-day hold.* You can use the products together or separately, depending on your styling routine.

Use Dyson Chitosan™ Pre-style cream before styling, on towel-dried hair, to prime, hold and condition. Dyson Chitosan™ Post-style serum is designed for use on dry, styled hair to define, hold and hydrate your look. Each product has a range of key ingredients that support additional benefits to the hair, including less frizz, a conditioned feel, natural movement, smoothness and shine.

How do I know which Dyson Chitosan™ hair styling product is right for me?

Dyson Chitosan™ Pre-style cream and Post-style serum are both engineered for all hair types, so both could be suited to you.

In fact, you can use both products together or separately, depending on your styling routine.

If you’re looking to make a choice between them, the Pre-style cream is a great foundation product to start with. You’ll need to choose one of four variants depending on your natural hair type and conditioning preference, but that one product can then be used before styling to prime, no matter what style you’re looking to achieve. For smoother hair with less frizz that feels conditioned.*

If you’re looking for a product to apply after styling to add definition, the Post-style serum may be best suited for you. It’s great for reducing frizz for a smooth finish,** especially on straighter styles. Or use it on natural curls to add definition.

What’s the hero ingredient in Dyson Chitosan™ hair styling products?

Chitosan is the hero ingredient in our Dyson Chitosan™ hair styling products. Chitosan is a complex macromolecule derived from oyster mushrooms. This complex macromolecule helps create flexible bonds that support hair strand by strand, for flexible all-day hold, even in high humidity.** It’s the foundation of our Dyson Triodetic™ technology. Our key ingredient is also supported by oils for a formula that helps condition the hair surface, reducing frizz and giving a soft, shiny finish.

What’s Dyson Triodetic™ technology?

Dyson Triodetic™ technology, powered by chitosan, flexibly locks in styles strand by strand, with a lightweight structure of bonds. Each strand is able to move, flex, and recall its style, in unison with the rest, resulting in flexible all-day hold,* while maintaining natural movement and leaving hair feeling conditioned, without the crunch.

What’s the fragrance of Dyson Chitosan™ hair styling products?

The Dyson Chitosan™ products have a fresh, delicate fragrance with citrus notes of sparkling bergamot and mandarin. Tempered by green tea and floral notes, with hints of musk and cedarwood.

Am I able to refill my Dyson Chitosan™ hair styling product?

Yes. All our full-size formulation packaging is refillable. When you’re approaching the end of your original product, simply order a refill and follow the instructions on the cartridge to replace. Your used cartridge can be recycled at home. 

Do I need to use Dyson Chitosan™ Pre-style cream and Post-style serum together in my hair routine to see results?

The Dyson Chitosan™ products have been engineered to achieve great results on their own or when used together in your styling routine to prime and define your style for flexible all-day hold,* shiny hair, and natural movement.

Do I need to use a Dyson hair care device to see benefits from the Dyson Chitosan™ hair styling products?

Our Dyson Chitosan™ products are compatible with all styling routines, no matter the tool you’re using. 

However, Dyson Chitosan™ Pre-style cream and Post-style serum are the only styling products specifically designed and tested to work with Dyson hair care devices, following the same engineering mindset. So if you already own a Dyson hair care device, or you’re looking to buy one, the Dyson Chitosan™ hair styling range is the perfect partner to help your styles last longer, even in high humidity.**

Are the Dyson Chitosan™ hair styling products safe to use on colored and chemically treated hair? (e.g. perms or chemically straightened hair)

Yes, our Dyson Chitosan™ hair styling products are safe to use on bleached, colored, and chemically treated hair.