Skip navigation Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Frequently asked questions

Is Dyson Chitosan™ Pre-style cream Curly to coily light conditioning the right product for me?

The Dyson Chitosan™ Pre-style cream Curly to coily light conditioning has been carefully engineered for hair that naturally forms spiral curls and ringlets, tighter corkscrew or S-curls, or a closely-coiled Z-pattern, that is easily weighed down. Our light conditioning formula, which contains grapeseed oil, conditions and enhances softness without adding excess weight to the hair.

If your hair is naturally straight to wavy, or you require more rich conditioning, please explore one of our other Pre-style cream variants.

How long does the style hold last?

Dyson Chitosan™ Pre-style cream is engineered for flexible all-day hold,* so you can help the styles you love last for longer, even in high humidity.**

 

**vs. untreated hair. Tested at relative 80% humidity.

Should my hair be damp, wet or dry before using my Dyson Chitosan™ Pre-style cream?

Dyson Chitosan™ Pre-style cream should be applied on damp, towel-dried hair, before drying and styling.

How much product should I use?

The amount of Pre-style cream that’s right for you will vary depending on factors such as your hair length, density, thickness and condition. Less is often more with our Pre-style cream. We recommend starting with 2-5 pumps and building as needed for your hair.

Our Dyson-engineered applicator is rigorously tested to deliver the same amount, pump after pump – so once you’ve established the right amount for your hair, you can count on your dosage, every time.

How often can I use my Dyson Chitosan™ Pre-style cream?

You can use the Pre-style cream as often as you like in line with your washing and styling routine. Remember, it’s best to start with freshly washed hair, and our Pre-style cream should be applied to damp, towel-dried hair before drying and styling.

How long should my Dyson Chitosan™ Pre-style cream refill last?

Our precision applicator produces a precise 0.22ml dosage per pump which means your product will deliver over 400 pumps before you’ll need to order your next refill.

How quickly you get through your refill will depend on factors including your hair type, hair length, density, thickness, condition and how often you style.

Do I need to use a Dyson hair care device to see benefits from the Dyson Chitosan™ hair styling products?

Our Dyson Chitosan™ styling products are compatible with all styling routines, no matter the tool you’re using.

However, Dyson Chitosan™ Pre-style cream and Post-style serum are the only styling products specifically designed and tested to work with Dyson hair care devices, following the same engineering mindset. So if you already own a Dyson hair care device, or you’re looking to buy one, the Dyson Chitosan™ hair styling products are the perfect partner to help your styles, last longer, even in high humidity.**

 

**vs. untreated hair. Tested at relative 80% humidity.

Are the Dyson Chitosan™ hair styling products safe to use on colored and chemically treated hair?

Yes, our Dyson Chitosan™ hair styling products are safe to use on bleached, colored, and chemically treated hair.

Does Dyson Chitosan™ Pre-style cream offer heat protection?

No. The best way to protect your hair from extreme heat damage, is to reduce your exposure to extreme heat. At Dyson, we’ve engineered our hair care devices to style with control and less reliance on heat. Specifically, our Dyson Supersonic™ hair dryer, Dyson Airwrap™ multi-styler and Dyson Airstrait™ wet to dry straightener, are engineered to style with no extreme heat, therefore protecting against extreme heat damage.