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Frequently asked questions

How long will Dyson Chitosan™ styling products hold my style?

The Dyson Chitosan™ styling products are engineered for flexible all-day hold,* so you can help the styles you love last longer.

 

*vs. untreated hair.

When in my styling routine should I use the Dyson Chitosan™ Pre-style cream and Post-style serum?

Dyson Chitosan™ Pre-style cream should be used before styling. You should use it on damp, towel-dried hair.

Apply the Pre-style cream from your mid-lengths to ends, before drying and styling with your favorite tool.

Dyson Chitosan™ Post-style serum should be used on dry hair, after styling.

Should my hair be damp, wet or dry before using my Dyson Chitosan™ styling products?

Dyson Chitosan™ Pre-style cream should be applied on damp, towel-dried hair, before drying and styling.

Dyson Chitosan™ Post-style serum should be used on dry hair, after styling.

How should I apply Dyson Chitosan™ styling products to my hair?

Position the pump mid-palm and push down to dispense one pump of product.

Less is more with our styling products – start with 2-5 pumps and build more as needed for your hair.

Sheer the formula between your palms for even application.

For the Pre-style cream, apply to damp, towel-dried hair. Smooth evenly through the mid-lengths and ends of your hair before you dry and style as desired.

For the Post-style serum, apply to dry, styled hair. Work through your hair with your fingers to smooth and define your style.

How many pumps of my Dyson Chitosan™ styling product should I use?

The amount of Pre-style cream or Post-style serum that’s right for you will vary depending on your hair length, density, thickness and condition. Less is often more with our formulations. We recommend starting with 2-5 pumps of Pre-style cream or 1-2 pumps of Post-style serum and building as needed for your hair.

Our Dyson-engineered applicator is rigorously tested to deliver the same amount, pump after pump – so once you’ve established the right amount for your hair, you can count on your dosage, every time.

Do I need to use the Dyson hair devices to see benefits from Dyson Chitosan™ styling products?

Our Dyson Chitosan™ hair styling products are compatible with all styling routines, no matter the tool you’re using.

However, Dyson Chitosan™ Pre-style cream and Post-style serum are the only styling products specifically designed and tested to work with Dyson hair care devices, following the same engineering mindset. So if you already own a Dyson hair care device, or you’re looking to buy one, the Dyson Chitosan™ hair styling products are the perfect partner to help your styles last longer, even in high humidity.**

**vs. untreated hair. Tested at relative 80% humidity.

How often can I use my Dyson Chitosan™ styling product?

You can use the Pre-style cream and Post-style serum as often as you like in line with your washing and styling routine. Remember, our Pre-style cream should be applied to damp, towel-dried hair, before drying and styling. It’s best to start with freshly washed hair.

Our Post-style serum should be appled to dry hair after styling.

Can I use Dyson Chitosan™ styling products with other styling products?

The Dyson Chitosan™ styling products can be used in your existing styling routine or on its own, for flexible all-day hold.*

Use alongside Dyson Chitosan™ Post-style serum as the ideal post-style partner, to prime and define your styles, with flexible hold.

*vs. untreated hair.

Does Dyson Chitosan™ Pre-style cream offer heat protection?

No. The best way to protect your hair from extreme heat damage, is to reduce your exposure to extreme heat. At Dyson, we’ve engineered our hair care devices to style with control and less reliance on heat. Specifically, our Dyson Supersonic™ hair dryer, Dyson Airwrap™ multi-styler and Dyson Airstrait™ wet to dry straightener, are engineered to style with no extreme heat, therefore protecting against extreme heat damage.

Is Dyson Chitosan™ Pre-style cream safe to use on colored and chemically treated hair?

Yes, our Dyson Chitosan™ hair styling products are safe to use on bleached, colored, and chemically treated hair.