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Frequently asked questions

What is the difference between the Supersonic™️ hair dryer and the Supersonic Nural ™️ hair dryer?

The Supersonic Nural™️ is our latest hair dryer technology. It has everything you love about our iconic Supersonic™ hair dryer, but with added intelligence. There is a network of Nural™ sensors in the machine that automatically activate the intelligent features within the hair dryer: Scalp protect mode, Attachment learning, and Pause detect. Both Supersonic™ generations include five attachments, engineered for all hair types, but the Supersonic Nural™ attachments have been re-engineered with unique magnetic IDs that enable Attachment learning when used with the Supersonic Nural™.

How often should I clean the filter?

To maintain optimum performance, your Dyson Supersonic™ hair dryer needs regular care and maintenance. We recommend cleaning the filter once a month. Debris should be wiped from the outer filter cage and from the inner filter mesh using a soft, dry cloth.

Can I buy new attachments if I already have a Dyson Supersonic™ hair dryer?

Yes, new attachments are fully compatible with older versions of the Dyson Supersonic™ hair dryer. You can find attachments and accessories for your Dyson Supersonic™ here.

Can I purchase the consumer Dyson Supersonic™ hair dryer as a professional stylist to use in my salon?

In salon environments, filters can clog more quickly with hairspray, so it’s best to purchase a Dyson Supersonic™ hair dryer Professional edition where the filter has been designed to meet the needs of a busy salon. The consumer warranty doesn’t cover use in commercial environments or if it’s used for 2+ hours a day.

What is the voltage and can I use it when traveling to countries with different voltages?

The voltage is 110-120V in the US. Your hair dryer has been precisely engineered for fast drying and styling at the voltage of the country in which it was purchased. As voltage varies from country to country, please follow the guidance on usage in the guarantee section of your user manual.

Can I use the Flyaway attachment on any hair type?

The Flyaway attachment should be used only on dry and straight hair or hair that’s been straightened.

How do I use the Flyaway attachment?

Hold the attachment at the top of your head until your hair is attracted to it. Then slowly run it down the length of your hair without pressing down on it.